Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
|
good and fast service
...mike bason
|
I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes
...Graham Abbott
|
brilliant service - very pleased thanks
...Linda Wells
|
All good - no problems. Correct part, good price and delivery, whats not to like
...Arthur Dalton
|
ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill
|
Very easy ordering, delivered as promised, emails helped me track the orde.
...Mrs C E Rodgers
|
Good service, Very fast delivery, Thank you
...Xtrac ltd
|
thanks for fast delivery highly recommended
...29
|
Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation.
...Ian Lewis
|
£
£175.44 
