I was happy with the service. The mirror was well packed and arrived safely. The only quibble might be the delivery period. It took some time from order to receipt. Having said that, it did arrive on the day you said it would so it's a minor complaint
...Derek Cairns
|
Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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You always give us a very good service update info. by email or phone
...Green Resource Engineering Ltd
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Excellent price and fast delivery, thank you!!!
...Ian Parfett
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again.
...Mark Day
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Painless to order and delivered promptly to my door. Excellent service
...Ken Lamb
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Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.
...Steve Edmondson
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Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days.
...Robin Cooper - Morgan Cooper Limited
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Equipment exactly as I needed. Did the job in five minutes. Cheaper than elsewhere. Pick-up was great, service friendly and precise. Would use again!
...michael david gibson
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£
£175.44 
