I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy ...Mandy Wiles
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THANKYOU FOR ALL THE HELP YOU HAVE GIVEN ME , IN REGARDS TO KEEPING ME INFORMED ABOUT MY ORDER, I GOT EVERYTHING I NEEDED AT AN EXCELLENT PRICE I WILL BE USING YOUR FIRM AGAIN. PLUMBS DELIVERY POINT WERE ALSO EXCELLENT AND TOLD ME ALL ABOUT THE COALS, WHAT THEY WERE MADE OF AND HOW TO LOOK AFTER THEM WITH THE BLACK SPRAY STUFF WHICH I DIDNT KNOW ABOUT,SO EVERY THING ABOUT THE SEVICE I RECIEVED WAS BRILLIANT THANKYOU ...JOYCE PICKUP
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons ...Scott Combustion Ltd
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection. ...Edward Andrew Wyatt
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Thanks for your promp service the package was well protected. ...Robert Joseph Wilson
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Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks ...Tim Pearce
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The usual prompt response, keen price, and excellent delivery service with very helpful driver. ...Ms S E Ellis
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Good communication and very quick delivery. Will definitely order again. ...Chris Shepherd
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Excellent product at an excellent price.
Item able to be delivered to our builder as we were away on holiday.
Well done and thank you. ...jayne baccoli
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I can only compliment you on exemplary service. You took care to provide exactly what was required and took the initiative to keep my cost to a minimum. Your communication was also first class. Many thanks. Highly recommended. ...Bob Scanlan
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