Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
|
service excellent and prompt
...Bryan Rennie pp J Ewen
|
Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals
...Mrs Norah Powell
|
Thank you for a great service, when its still so rare to get it! You kept us updated from start to finish with the order and it arrived whe you said it would. We will defintely use you again.
...BDP
|
Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!
...Veronica Launn
|
Absolutely fantastic service at the best price !
...Donna meade
|
Many Thanks, Arrived safley.
Good service.
...Alan Wood
|
Thank you
Please do not send anymore emails
...John McMullen
|
The original taps ordered were discontinuid and after searches alternatine replacements bathroom mixer taps from other makes were recommended. It is appreacheated the time and expertise that your staff gave to my enquiry and are to be highly commended. I have no problem in highly recommending your company to any contacts that are in need of plumbiing items or plumbing asvice
Ray Solley
Tenterden Kent.
...Raymond Solley
|
When the part I ordered went astray in the mail a replacement was sent out quickly and with no quibble. I think this a top class service and will buy again from MyTub.
...Frank Chadwick
|
£
£83.07 
