Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed. ...David Beck
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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Thank you for the good service and communication. Outta sight replacement curtain has arrived but not fitted yet. Im sure it will be fine though.
Thank you! ...Mary farrow
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Excellent service - very quick delivery, & parts just right. Thanks very much! ...Simon Whiting
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Very pleased with the Liff tap I ordered, thank you.
Christine was on the case and kept me informed and updated on the expected delivery date.
I fitted this replacement tap next day and it is working fine.
Will use MyTub again when I have the chance.
Brian ...Brian William Payne
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part received in very quick time & very well packed excellent service recomended ...P S Laws
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more ...Peter Carter
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much. ...Mrs Brenda Bell
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Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks. ...Ian Dixon
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