Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10
...John Thomson
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My order was delivered on time as promised, Price first class. Thanks.
...D Borman
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Great product, delivered when said and great communication, thank you.
...Karl Webb
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You have cancelled my order without explaining why
...Colin Harrison
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Very pleased with the service provided. Thanks
...Mr Harvey G Foster
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Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there.
...Aykhan Mammadov
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Great service, good price, very pleased with FLAMONIK RAPTURE fire.
...Alan Whitlock
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Fast deliver of the right parts Thanks
...The Pigsty
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
...ROBERT
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£
£83.07 
