Perfect service. ...Richard Carn
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service. ...Andrew Vogel
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Very good service. Order status was updated at each stage and was delivered on due date as promised.
...mike buckley - TLC Property Services
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you ...Janet Kulpa
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?) ...Louise Knowles
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft ...james wolstencroft - j wolstensroft
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Great service, delivered on date specified although quicker delivery would have been appreciated as only have one toilet.
Good communication and quick reply to emails.
Thanks will recommend to friends and use again ...Jenni Dent
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Great Service, very clear paperwork, and it even arrived a day earlier.
Well done My Tube Ltd and UPS
Ian Beetison ...Ian Beetison
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Excellent communication will re order ...Marcus Sutton - K.Sutton
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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