Fantastic! Made my order at 4.30pm and picked it up by 9.30am the next day. really pleased with order and service received. Thank you! ...H Dhesi
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too! ...Eddie Mc Goldrick
|
Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...Stephen Gomersall
|
were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you. ...anthony hall
|
Prompt service, product as described and at a very reasonable price.
Will use service again when necessary. ...Asha Ravi
|
The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications. ...Hilary Thomas
|
Thank you for you prompt delivery, thank you for your follow up. I have received the goods. I have not been able to check them yet as I am trying to compleat another project. ...Kwame Nicol
|
The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you. ...Victor Wattley
|
Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M ...chris mansfield
|