|Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete
|Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company
|I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
| Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.
|Superb service as always.
...Steve Faley - Ondemand Plumbing
|Excellent service! good price! quick delivery! will use again!
|Great service, Emails answered promptly and delivery time was very good.
Would definitely use again.
|Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again.
...Businessclean Cambridge Ltd.
|Order received 30/01/2013 as you promised, thank you.
Good prices. Very good delivery. Excellent service.
I will recommend MyTub to anyone requiring your products.
|Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.
...ISTL Engineering Limited