Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Good service, order arrived within a few days. ...William Bennett
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very happy with product that arrived on time ...Foxhaven Design Ltd
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excellent service!! like the way you kept me continuously informed all the way ...ANDREW JONES
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Good prices, delivery & order communications.
Difficult website especially when searching for products. ...James Gray
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time. ...Paul Regan
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Fast delivery and excellent comunication thankyou. ...richard johnstone
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all. ...ISTL Engineering Limited
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Regular updates on the progress of my order, arrived when planned, great service! ...Nick Hemmings
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Fast efficient delivery. Thank you ...Jane lewandowski
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