fast service , pleasure to deal with ...paul king
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Entirely satisfied with your service - many thanks. ...Simon Ward
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Excellent service, well done. Part arrived as promised in 2 days. ...Geoff Tyler
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Thank you received my order, item has been fitted, great service ...Michael Brennan
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everything fine, slight delay but kept informed at all stages. ...PHILIP WAINWRIGHT
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Great service will use again
...John Carruthers
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Hello, I was 100% satisfied with the service of MyTub. This is the second time I have purchased an item from MyTub and customer service is great, delivery is on time and the product is as described. Thanks very much! ...Miss Danielle A Johnson
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Excellent service. Great value for money and goods delivered on time. ...Derek March
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Excellent seller, no problems with sale or delivery,would recommend them ...James Minty
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