Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website! ...Michael F Harris
|
Many thanks for an excellent service and very efficient customer relations. ...David Calder
|
Everything good but the bag was a rather big for the contents. ...Paul Drakes
|
Parts exactly as ordered and good delivery, greet job.
Many thanks ...Dr H. Williams
|
Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine. ...Angela Hannah
|
Excellent service, really prompt to reply and helpful.
John ...John Corrall
|
First Class Service!!!!!!!!!!
Thank you. ...Kevin Meayers
|
I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
|
Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
|
Good products,delivered on time,great service. ...honeywell bs
|