Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
|
Great service. Quick delivery. Well packaged. Will be using again. Would recommend.
...Mr Greenwood
|
excellent service, happy to recommend to any other buyer
...H W Gravell
|
Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.
...Rae Osborne
|
Excellent service Thank you
...Paul Christer
|
Brilliant service. Located a part that 3 other sites didnt have in stock, after I paid for them!
Will be my first port of call next time.
...Joe Leone
|
Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell
...OC
|
Good service. Appreciated calls from delivery driver
...Barry
|
good system that kept me up to date. Nice to do business with you.
...Coralie Ramsey
|
Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.
...Graham Morris
|
£
£83.07 
