Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Excellent service, good quality parts and good communication on delivery. Would recommend. ...David Stewart
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The bath was delivered on time but I have not had a chance to check it yet as it is being fitted on Boxing Day by my son. Hopefully everything will be ok. The service by the company was first class with their delivery so I am sure that the bath will be ok. Many thanks ...Janice Simmonds
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM ...David McLeod
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Kept me informed all the time of progress of order good coms ...Reg Batcheler
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again.. ...tony cadwallader
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good. ...John Pearson
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job. ...alan leiper
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Excellent service received and good product. Would use again. ...Garry Hodgson
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