Im not one of those "Oh it was wondeful darling" types but I have to say that myTub was really impressive.
- Good prices
- Clear delivery dates that you can confirm before ordering
- Super-speedy response to any queries.
So - everything was great: thanks.
...John Groves
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you. ...Westcountry Maintenance Services Ltd
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Kept up to date with progress of the order. Goods arrived on date predicted. Orders staff dealt very well with another order for a tap which had been discontinued. Can recommend your service to others. ...Mrs Linda M Worthington
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service. ...Andrew Haigh
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I found the service excellent. MyTub were able to re-arrange the expected delivery to a much earlier date to enable me to complete an installation within a time constraint at no extra cost. They were quick to respond to questions and phoned to confirm the delivery time. Product also arrived with no issues. ...Joe Wright
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The service and communication was absolutely top notch. Very helpful staff and would definately use again. ...M A Khan
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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A hard to find product was available off the shelf. No hassle, excellent service. ...Philip Kolbe
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Perfect! Just what I needed and prompt delivery.
Thank you ...Alan Vass
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