Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Brilliant response
...Abey Air conditioning ltd
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Exxcellent price and fast delivery
...Alistair Mackenzie
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells.
...Kenneth Wells
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Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous
...Jody Roberts
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We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again.
...Martin Tlaskal
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Excellent service. I ordered the wrong part and they took it back without any problem.
...Chris Moyler - C&S Building Services
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Great service, item was a good price and delivered quickly.
Also very good communication.
...Pcb technical solutions
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Order collected from local centre. Fast, efficient and excellent customer services.
...SUE MILLBANK
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good communication and goods as expected
...St Monica Trust
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£
£83.07 
