Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Christine, thank you for your great communication and going that extra mile in sourcing the specialist tube for our pneumatic system at our hospital in Basingstoke . A great company would highly recommend .
...andrew - hospital
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ...Lisa Ryan
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Yes I have received all my order. I would like to complement you on your speedy service and excellent communications. ...Paul Tasker
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Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team ...Jayesh Mistry
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Quality products at a reasonable cost. Items were delivered as soon as they were available from manufacturer. 1 of 6 items found to be damaged but was immediately organised to be replaced.
Overall a Good service and good communications by Mytub and i would use again. ... Adrian Russell
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items received with in 2 days brilliant service!
...david higgs
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again. ...Damian Le Breuilly
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Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
...John Bain
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A very good service. Very satisfied ...Mr.K. Goodland
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