|Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive.
|Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service
...Brighter Homes Decor
|Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
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Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
|thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager
...Adrian Jarvis rspb
|thank you for your service the items came on time thank you
|It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
|Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service
|Great price, great item replacement toilet cistern, great comms, recommended!
|Have received part thankyou for you help and quick servic
|order came on date informed this was a very quick delivery will use this supplier again.