The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
...Ian Tate
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Very easy to order from the website. Stock was confirmed by email within 5 minutes. Goods arrived 2 days later, as promised.
Would use again, and would recommend to others.
...Anthony Johnson
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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Very fast delivery and genuine products.
...c waterman
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As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
Edd
...Brompton Plumbing
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve
...SILEX LTD
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Order arrived when expected and in good order. Excellent service from My tub throughout.
...Margaret Struthers
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10
...Weston Sailing Club
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I have had absolutely outstanding and excellent suport from one of your technical team, Mr. Laurence Fineran, over some basin taps.
His responses and advice have been superb, I cannot praise him enough. Please pass on my thanks.
...Trevor Newborn
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Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks!
...Robert Gilmurray
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£
£83.07 
