Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Thank you for all your trouble, as I appreciate that I had asked for something a little unusual. Thanks for chasing it up when it did not arrive, and am pleased to say it arrived on Momday as promised. Once again many thanks for your effort and service. Peter Radford.
...William Peter Radford
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks
...daniel macdonald
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Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say!
...J H Edwards
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recieved with thanks
...mitchellspipeservices
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Arrived as described.
Would use again and recommend to others.
Many Thanks
...Angus Woolley
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........
...Andy Earl - Rg Group
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service.
...David Millichap
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Very pleased.
Good prices, regular e-mail status updates and propmt accurate delivery
...Mr Malcolm Hogg
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Brilliant communication from my tub and product just the ticket!
...Leigh Murphy
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£
£83.07 
