This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Only supplier for the product I wanted. Easy to order, quick delivery. Great service.
...Roger Evans
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working.
...terence arch
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Very pleasant service - which is why we used you rather than another supplier of the same product. Very prompt and positive response to our price match request. Highly recommended.
...Joanne Ison
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer
...Steven Pritchard
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delivery exactly as predicted , well done
...n anderson
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Amazingly quick service and good prices!
...Brian Buxton - Leading Light
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Speedy delivery, good prices and a good product range too... Cant ask for much more. All around good service. Thanks.
...Duncan Bamford
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy
...Mandy Wiles
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All ok. Delivery very slow though.
...Gary Quest
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£
£2523.48 
