|Pleased to receive the Wavin Actuator. The heating was installed about 2.5 years ago, and we have lived here 6 months. It had never worked properly due to being installed wrongly. It is now OK. Wavin sent me a circuit diagram, so I could diagnose the fault.
Thank you for your help.
|Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.
|Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped
|I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
|First bath panel damaged and returned to Plumb centre. Replacement bath panel received and now fitted. Very satisfied with service from My Tub.
|THANK YOU , ORDER ARRIVED SAFE AND SOUND.
... mrs e bowers
|Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.
|I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
|Really pleased with the service! After weeks of searching for a toilet seat impossible to get on the he high street, we used MyTub who supplied a quality product via a local merchant. I wouldnt hesitate to recommend you. Thanks!
...Mrs Pamela Carter
|I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company.
...nigel - warren