I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used.
...Andrew Melton
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Very good and prompt, using special delivery.
...Robert Millington
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend.
...Katie Jeswani
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A very good service. Very satisfied
...Mr.K. Goodland
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Quality service, there was a delay on the delivery of one item but was kept fully informed of developments. Nice to deal with an organisation where the people are knowledgable, helpful and appreciate the customer. Top marks. I have already recommended you to a number of friends.
...David Carstairs
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A great service. Nick H
...Nick Hawksley
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Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay.
...Ray Le Goubin
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill
...Gillian Reeves - Ms
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
...steve fiddes - rexel
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£
£83.07 
