I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
|
Excellent service and communication. Thank you!
...Brian Rattley
|
Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!
...NA
|
Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David
...Biznet
|
Hi, Good, fast and efficient service. D. H.
...hewitt maintainance
|
Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated.
...Vigo Software Ltd
|
Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft
...james wolstencroft - j wolstensroft
|
Wrong item delivered. My Tub were on the case straight away and now have the correct item.
...George Cowie
|
thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager
...Adrian Jarvis rspb
|
Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
|
£
£83.07 
