The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction. ...Mr C Robinson
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process ...Colin Parker
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much. ...David Paterson
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Excellent service and very good communication. ...Jette Bramby-Gunary
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I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service. ...Ian Duriez - Murtec ICD
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Yes I received my goods very good service thanks ...Sheila Knowles
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Good prompt service. ...Simon Caulfield - LC Signs
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Excellent efficient service, will definitely use My Tub again. Prices are extremely competitive too. Thank you and hope you all have a very Merry Christmas. ...Heather Price
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much. ...Delia Jallands
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