Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
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Excellent quick and trouble free service, very pleased
...Mrs Fiona Griffiths
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged.
...Colin Haeusler
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Super company to deal with
...ASQUITH BUTLER LTD
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Everything about this transaction was good. In addition, the driver who delivered the package when I was out was very diligent - he took the time to call me and agree on a good place to leave the package that was out of sight.
...Softus Plumbing
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Many thanks for pionting out the colour choice and your prompt response in correcting it
...roger ward
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service.
...Perrys
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Excellent service, regular updates given on delivery. Email contact easy and very efficient.
...Michelle Phillips
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Could be a quicker delivery time.
...Coherent Scotland Ltd
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson
...john robson
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£
£231.52 
