Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED. ...Peter Mounty
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Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date. ...Hitachi Automotive Systems Ltd
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Kept me informed as to delivery date and arrived on time. Thank you ...Nick Amyes
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Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday. ...Lian Hock Hardware
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Brilliant service from mytub, easy to order online and delivery was very quick. ...Dot Ashcroft
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ...Angus McIntyre
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much. ...David Paterson
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Fast and efficient - items arrived even sooner than expected! Thanks. ...Mr.J.Knight
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