|It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help!
|Ordered on Friday and arrived the following Monday. Excellent service - thank you very much
|I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
|Very Good service
|Good communication and delivery time Would definitely use again.
|Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 188.8.131.52 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 184.108.40.206.
Already my thanks.
With best regards.
|MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended.
|Many thanks for an excellent service and very efficient customer relations.
|Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered.