Exceptionally efficient : web site order to delivery ...AlixPartners Ltd
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Lovely company to deal with, although the item went astray, the staff kept me up to date with progress without me having to chase it myself. Item just what i needed, a replacement divert-er saved me having to replace an expensive tap and pay a plumber. would highly recommend this company and would not hesitate to use them again. ...Mrs S Yarr
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Very happy with my order and delivery. Would recommend. ...Margaret Von Stoll
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recieved order thank you for your exelent servis a plesure shopping with you ...keith burgess
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth ...Alan George Dungworth
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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No problems. Excellent fast secure service ...Daryl mercy
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
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My Tub immediately resolved my problem and supplied the correct item very promptly. ...Steve Rendi
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