Thank you for your delivery which arrived on Thursday 21st February. It was a very efficient service when it came through. However I found your information confusing as the picture shown was what I wanted but I ordered the wrong item because it was the first on the list because I had spoken to an efficient operator , Christine,she corrected the mistake. I would have been more comfortable to have dealt with her all along. Sincerely Jennifer Mathias ...Jennifer Mathias
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very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done. ...david j copeland
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The goods arrived on time but just took to long to arrive. It took a week for delivery. ...Paul Casey - Central Heat Pumps Ltd
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered. ...richard middup
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Good price, fast delivery, very pleased with communication and product. ...Mr Mackie
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Best price on the net for my item with fast, free delivery. Will definitely use again and recommend to others. ...ELIZABETH COSTFORD
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Thanks, we have received the item..! very prompt.. thank you verymuch ... Farook K Chalarath
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Good Service, I was able to identify the correct part and they arrived promptly ...Henry Peat
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot ...John Saliot
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