I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you ...Craig Myers
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Ive placed two orders with my tub now. On both occasions my tub delivered exactly what was ordered, for one of the best or the best prices available, and to the delivery date. They also seemed to take onboard instructions such as "please dont deliver during school run times".
Dont really know what more you could ask. ...N Johnson
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left. ...Ian Tate
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Good delivery, prompt efficient service ...Aquasolve
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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A timely and eficient srvice - thank you ...Hubert John Lynch
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Very helpful, items ordered were perfect and delivery super fast. Highly recommend. ...Wendy Brown - Mrs
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Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time. ...DIANE PARSONS
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service. ...John Alden
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