I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Service was good, continual feedback on progress was good ...Whitby Seafoods Ltd
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Product item we were looking for at a price 2nd to non found else where, updates and service both great. ...Carillion LGS Dave Evans
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it. ...mohamed carmally
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good service and communication ...lee palmer
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Excellent value - no hassle ordering. ...M R Rutter
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Good delivery, products received in good condition, all as ordered.
Good service ...Southcroft Engineering Co Ltd
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Delivered as promised - goods exactly as advertised - unbeatable price ...Mr R Nisbet
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Thank you my order was dealt with and received quickly,excellent service. ...ALBERT COUNSELL
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Good service, kept me update with shipment delivery information. ...Beverley Spear - Hobart Manufacturing UK
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