absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete ...jonathon cooke - na
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
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Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
...V wiffen
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress. ...Ken Young
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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Very helpful chap, will use you again ...Terry smith
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Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
Thank you. ...philip sutton
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had to wait a while for my order ...mrs
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy. ...Peter
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