Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped ...t pm cairns
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The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet. ...Mr M J Doodson
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Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you ...Harry Shishmanian
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we ...Mr. Anthony Hopkins
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project. ...David Doyle
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Order arrived promptly as promised thanks for great service ...Alan willis
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Thank all the staff in admin for there trouble
Have a good wend Trevor ...Trevor Bates
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Great Customer Service - Delivery within reasonable time. ...Maher Nuwwareh Nebo Medical Ltd.
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I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars. ...Chung Hang Wong
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Thank You for sending the fuel filter i orderd from you.
Amazed at your responce.
Many Thanks. Alan Garforth. ...alan garforth carpets
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