I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months. ...Peter Downey
|
Arrived on time. Excellent service ...Mrs Rachel Hobson
|
Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
|
Excellent service it arrived on the day I was told , 5* ...miss sarah lee
|
Products were received quickly and I was informed of the order status every step of the way ...Despina Fletcher - Vale of Aylesbury Housing Trust
|
Excellent service.
Free delivery
Hassle free ...D Bailey
|
I have fitted the part you sent me and now my fridge is working perfectly, thankyou. ...neil biggadike
|
A great service and speedy delivery, excellent. ...Mark Alcock - Milspeed ltd
|
Thank you very much. Outstanding customer service and communication. ...Angelique Jill Faure
|
more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
|