|Part urgently required on next day delivery, staff incredibly helpful and pleasant to deal with, sourced the part quickly and it arrived next day as requested. Thank you so much got us out of a real hole!!!
|Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
|Great service and terrific staff. Thank you so much for getting my order to me in time.
...Mr Simon Morrell
|Most prompt and friendly when I was negotiating a different delivery address
|Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.
|Prompt service & delivery, very pleased with product good value/well made.
|The price of the tap was very competitive and delivery was quick.
A for Customer Service.
|The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell
...Harrogate Glass Company
|Unit received as described, within time frame stated.