|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
...Scott Combustion Ltd
|Excellent service fast delivery and sorted my problem Out very quickly and dispatched again
|Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
...South East Maintenance Solutions
tried elswher to order a discontinued toilet cistern and failed.
ordered with MYTUB no problem!!
quick dispatch and well packaged
would highly recommend
Thanks Pete Woodland interiors Nottingham
...peter kendall - woodland interiors ltd
|Very good service. Order status was updated at each stage and was delivered on due date as promised.
...mike buckley - TLC Property Services
|Excellent service, very pleased with the availability of spares, and the rapid delivery once ordered.
...Mr R D BUCK
|Great service from placing the online order through to delivery of the item ordered.
|Great service and value
|Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again.