Excellent service. Very fast responding to my email enquiries and order was very well packaged and delivered promptly. Will definitely be using mytub as often as we are able to for future orders.
...Jasmine Durrant - DBS-Projects
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood
...Ralph Wood
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Many thanks for pionting out the colour choice and your prompt response in correcting it
...roger ward
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Faulty item replaced within days. Much appreciated.
...Yvonne Nestor-Ryan
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end.
...Alexander George Todd
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.
...Tim Haines
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.
...Ann Kingdon
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!
...Mrs M P Cudworth
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
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£
£2523.48 
