Great service, delayed delivery but I was kept informed at every point. Product as described on the website. ...Frank Alden - ArcusFM
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Excellent service and delivery, would use again, would recommend. ...Roy Sulley
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Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier. ...Roy Pittman
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The sink I ordered was damaged when delivered but a quick phone to Laurie had a replacement winging it's way to us within a few days. No fuss, no problem. The delivery driver with the replacement waited until we'd unpacked the new sink and checked it before leaving. Great service. ...Lindsey Knox
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Great service ...Rosa Hargrave
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Expensive delivery for speed
...Mark Taylor
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Cheap, good communication and promt delivery. ...Nick Gribble
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good prompt service at a competetive price. ...Paul Wagstaff
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The products I needed were very competitively priced and I was happy with the service throughout. ...David Barnes
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