Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later ...Groeger
|
Quick delivery. Good response to e-mail queries. ...Helen Higgons
|
Thank you for the immediate response. Goods received as expected. ...Nigel Williams
|
Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received. ...John Hughes
|
One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery. ...Madeline Collin
|
Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals ...Mrs Norah Powell
|
Got the product I wanted at the best price I could find. Slight mix up on delivery date and pedestal came later but sorted out OK and very good customer service. Would give 4 out of 5 given mix up but 5 out of 5 if it were not for that. Would definitly reccommend and go back if I need anything in future. ...Mr P Mooney
|
My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you. ...D.Jacobson
|
had to wait a while for my order ...mrs
|
Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
----------------------------------------
Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
|