Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub ...Ian Bramhall
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Good product.
Good communication from the sales team. ...GJ Brown
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My order arrived safely and on time. This is a good firm to deal with and I recommend them ...A M Smith
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more ...Peter Carter
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Good service arrived earlyer than I expected ...Julie Kemp
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up! ...Mark Hawkins
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet ...Julie Lloyd
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Excellent service, helpful with good communication. ...Aled Phillips
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...Paul Tilson
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Many thanks for pionting out the colour choice and your prompt response in correcting it ...roger ward
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