Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.
...Rae Osborne
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Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you. ...M Purdy
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100% excellent service, fast, efficient and friendly would definately recomend and use again. ...John Garlick
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Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer ...Christine
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...Jim McCarron - Nichol McKay Ltd
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
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Right product delivered very quickly within a day of ordering. Excellent service thank you. ...Geoffrey Nickolds
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Could not fault excellrnt service ...robert harper
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent. ...John Graham
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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