Kept me informed as to delivery date and arrived on time. Thank you
...Nick Amyes
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Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done
...Paul Nash
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Part sourced and delivered as promised on due date, thanks
...Stephen Porritt
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We have received the toilet seat but it has some blemishes in the moulding of the seat
...Trevor Harvey
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
...Sam Plumbe
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Thanks, Armando McCray for mytub.co.uk
...Armando McCray
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Very helpful, would not hesitate to use this company again.
Thank you.
...Andrew Thorpe
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more than pleased with service kept me up to date all the way, would not hesitate to shop again
...grahame mcdonald
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excellent service
...Stephen Crossley
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£
£4.28 
