While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Really awful delivery. Took well over a month for item to arrive! ...Watersplash Club LTD
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Order arrived at 1.05, many thanks for your help. ...Michael Jones
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late ,late, late. ...stephen cook
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A delay with supply - but kept fully informed of issue - good price for item - will use again ...Donald Fisher
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you. ...Nicholas Hughes
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...mr t j weeks
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ...A Lennon
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Excellent service as usual - order delivered promptly, on specified date and by very helpful driver. ...Ms S E Ellis
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay. ...Robin BERGER - Berger Plumbing
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