I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
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Super ! Very pleased. From order to delivery !!! ...Claes Domeij
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Excellent service with good communication about delivery date. Will deal with again happily ...David Lucken
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Excellent communication, efficient service, product as described ...David Trippett
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Excellent service, thanks
Edward ...E DRIDGE Boatbuilders
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Excellent service, very quick delivery and very competitive prices. Recommended. ...James Poole
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Order was delivered on time and I was accurately kept informed. ...Barrs Hill School
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Excellent service, very prompt delivery. ...David Groucott
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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