the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols.
...David Dow Smith
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you.
...Peter Moore
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great service
...ksk plg
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you
...Nick Mooney
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Excellent customer service. Very friendly and helpful staff who kept me fully informed and the item was avalialble for collection as promised.
Competitive price as well so a very good buying experience.
Thanks,
Mick Gordon.
...Mick Gordon
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan
...tristan shelton - Mr
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first time user,very good service,competitive price,received 31111
thanks
Stan
...Stan Dooley plhtg
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I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services.
...Jennifer Adams
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
...Zoe Metcalfe
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£
£7204.92 
