Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again.
...Douglas McPhee
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Good communication and great value. Many thanks
...Jeremy Sanders
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Very prompt service excellent communications, very pleased.
...Robin Jukes-Hughes - Mr
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub
...Mr K. Chapman
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Good.
...coat marine limited
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again
...Mrs Susan Smith - Luxtimeuk
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I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks
...D.C. Duncan
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Excellent service.
Many thanks.
...Mr P J Webb
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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
...Tom Carradus
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