Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Items received the next day after ordering. Ordered 2 x Bristan W BTH17 discontinued & received 2 x Bristan W BATH05, which is presumably the new replacement model. Very quick & efficient service.
...June Ferguson
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN
...Rob Poulton
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Order came on time, just what I wanted, and got me out of a mess. So thanks.
...Philip Dady
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A very good service, delivery exactly as planned. The response and comunication is good, but best of all is the friendly and knowledgeable response to all telephone querie. Prices are good and would certainly recommend My Tub to all, Great service.
...Raymond Port
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It has been a pleasure to order with Mytub. Delivery was very good
...C S Building and Design
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Excellent delivery service, & total bill considerably less than Amazon.uk would have charged
...RA Pettifor
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Received order on time as promised. Excellent service
...R Tanner
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Good products and prices with very polite and helpful staff.
Thanks,
George Simpson
...George W Simpson
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub.
...Ian Bennett
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£
£111.91 
