Good communication about progress of the order. Tank received on the expected day, thanks. ...Andrew
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ...Martyn Probert
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An excellent service receivedc throughout my transaction.Would use this company again. ...Jane Firth
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Excellent comms and generally a first class purchase. Thankyou ...Roger Auty
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Great service-prompt delivery. Thank you ...mr r lawrence
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Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back. ...Mrs Lorraine Lovell
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My order was handled efficiently, I was given a delivery date and the goods were delivered on time, 48 hour after placing my order. ...Barry Barnes
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased! ...Liz Morgan
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Received as ordered with thanks.
Regards
Peter. ...Peter French
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