|Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
|Could be a quicker delivery time.
...Coherent Scotland Ltd
|Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
|Found the service from mytub first class,
Thanks very much, will certainly use again :
...Adrian Robinson - A
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.
|Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
|MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!
|Excellent communication, part fitted shower now up and running.
|Goods supplied as ordered, communications excellent, delivery timely.